Frequently asked questions:
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Tradema of America Service is the factory service center for Girard-Perregaux
and Daniel Jean Richard watches. We repair and restore modern, classic and
antique watches.
Our turn around time is usually 4 - 5 weeks. Depending on material
availability, restorations may take longer.
All watches that we service carry a one year warranty on work performed.
Parts subject to normal wear such as crystals, straps, etc. are not covered
under warranty, neither is damage as a result of abuse.
In order to receive warranty repair without charge a valid original warranty
card must be sent with the watch. If you are returning a watch for repair
that was already repaired within one year, send it with the receipt you
received from us from the previous repair.
We do not recommend taking any older watch near water.
For modern watches that are water resistant in design, we use testing
equipment to ensure reliability. We recommend having the water resistance of
your divers watch checked once a year if you use it for swimming or diving.
We do not recommend swimming with any watch other then a divers watch.
We accept Visa, MasterCard, bank checks, & money orders. Personal checks must
wait to clear the bank.
We would suggest shipping your watch by a traceable insured method.
On the address label do not mention anything relating to watches. The address
should read as follows:
Tradema Service
801 West Main St.
Mount Joy, PA 17552 USA
Please include a note explaining what you would like to have done and how you
would like to be contacted with an estimate: via e-mail, phone or fax. The
more information the better. Also do not send the original box that came with
your watch.
We do not charge for estimates. Your only responsibility would be for the
cost of shipping the watch back to you, and of course any work you approve.
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TRADEMA of America Service Center
801 West Main Street
Mount Joy, Pa 17552 USA
Tel 717-653-5011 ~ Fax 717-653-9770
Trademaservice@aol.com
Other related Links: Equation of time, A Online Watch Resource Center for Collectors and Enthusiasts